Does cashsweep1 share my data with the Malaysian government?

cashsweep1 will only disclose data to government authorities when legally required to do so by law, a valid court order, or an official request from a competent law enforcement agency. We do not voluntarily disclose data to any government body and will only share the minimum data necessary to comply with the applicable legal obligation.

Can I request cashsweep1 to delete all my personal data?

Yes, you have the right to request deletion of your personal data in certain circumstances. However, cashsweep1 may be required to retain certain data even after a deletion request — particularly financial transaction records (which must be kept for a minimum of 7 years under legal requirements) and KYC records (minimum 5 years). For data not subject to legal retention requirements, deletion requests will be processed within 30 days.

How does cashsweep1 protect my MyKad information during KYC?

MyKad copies submitted during the KYC process are transmitted via encrypted SSL connections and stored in an encrypted environment with strictly controlled access. Only trained and authorised KYC personnel may access these documents, and every instance of access is recorded in an audit log. These documents are not shared with any external party except under the legal circumstances set out in our Privacy Policy.

What happens to my data if I close my cashsweep1 account?

When you close your cashsweep1 account, we will stop using your data for platform operational purposes such as marketing communications and analytics. However, certain records will be retained as required by law — financial transaction records for 7 years and KYC records for 5 years. Once the mandatory retention period ends, all data will be securely deleted or anonymised.

Does cashsweep1 use my data for third-party advertising?

No. cashsweep1 does not sell, rent, or share players' personal data with third-party advertisers or data brokers. Your data is never used for external ad profiling or included in any commercial data network. If cashsweep1 sends marketing communications, these are sent on cashsweep1's own behalf and only to players who have given explicit consent to receive them.

cashsweep1 | Privacy Policy and Your Data Protection

Cashsweep1's Privacy Commitment to Malaysian Players

Six core principles that underpin how we handle your personal data

🔐 Primary Security

256-bit SSL Encryption for All Data

All data transmitted between your device and cashsweep1's servers is protected by industry-standard 256-bit SSL encryption. This covers login credentials, payment details such as DuitNow and Touch 'n Go eWallet, and all personal data you enter on the platform.

🚫 No Data Sales

Your Data Is Not Sold to Third Parties

Cashsweep1 has never and will never sell, rent, or share players' personal data with third-party advertisers, data brokers, or any commercial entity not directly involved in operating the platform. Your data belongs to you — we use it solely to deliver the services you use.

🎯 Minimum Collection

We Only Collect the Data We Need

Cashsweep1 follows the principle of data minimisation — we only collect information that is genuinely necessary to manage accounts, process financial transactions through local payment methods, and meet legal obligations. No excess data is collected solely for commercial profiling purposes.

👁️ Full Transparency

You Know What We Collect and Why

This Privacy Policy clearly sets out every category of data that cashsweep1 collects, the purpose of that collection, and the legal basis that permits it. No data collection occurs outside the scope described in this document without prior notice to players.

✋ Player Controls

Your Right to Access, Correct, and Delete Your Data

Cashsweep1 players have the full right to access the personal data we hold, request corrections to inaccurate information, and in certain circumstances, request deletion of their data. These requests can be submitted to the cashsweep1 support team via live chat or email.

⏱️ Limited Retention

Data Retained Only as Long as Necessary

Cashsweep1 does not retain players' personal data indefinitely. Retention periods are determined by operational requirements and applicable legal obligations. Once those periods have elapsed, data will be securely deleted or anonymised in accordance with established procedures.

Contents

1. Introduction
2. Data Collected
3. How We Use Your Data
4. Legal Basis
5. Data Sharing
6. Data Security
7. Data Retention
8. Your Rights
9. Cookies & Tracking
10. Children's Data
11. Data Transfers
12. Contact Us

Updated: 1 Jan 2026

Important Notice to cashsweep1 Users

This Privacy Policy explains how cashsweep1 ("Platform", "We") collects, uses, discloses, and protects your personal information when you use our online casino platform services. By registering for or using cashsweep1, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Introduction and Scope of the Privacy Policy

Cashsweep1 is an online casino platform serving Malaysian players. As a responsible platform operator, we take our obligations to player data protection seriously and are committed to upholding industry best practices in privacy management.

This Privacy Policy applies to all information collected through:

The official cashsweep1 website and all associated subdomains
Registration process and account management
Financial transactions including deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, and CIMB Clicks
Use of games and entertainment services on the platform
Communications with the cashsweep1 customer support team
Any other interaction between you and the cashsweep1 platform

This policy should be read together with Terms & Conditions cashsweep1, which forms part of the overall agreement between you and the platform.

Personal Data We Collect

Cashsweep1 collects various categories of personal data depending on how you interact with the platform. Below is a full explanation of each category:

A. Identity and Contact Data

Full name as stated on your Malaysian MyKad
National identification number (MyKad) — collected during the KYC verification process
Date of birth — for age verification (18+)
Active email address
Malaysian mobile phone number
Current residential address in Malaysia

B. Financial & Payment Data

EWallet account holder name (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow)
Bank account number for FPX withdrawal purposes
Deposit and withdrawal transaction records
Betting history and game activity

C. Technical and Usage Data

IP address of the device used to access the platform
Browser type and version
Device information (operating system, phone model)
Login and logout activity logs
Game session data including timestamps, bets placed and outcomes
Cookie data and related tracking technologies (see Section 9)

cashsweep1 does not directly collect credit or debit card numbers. All financial transactions are processed through third-party payment gateways that maintain their own PCI-DSS security standards.

How cashsweep1 Uses Your Personal Data

The personal data we collect is used only for lawful, stated purposes. Below is the complete data usage table for cashsweep1:

Purpose of Use	Data Category	Legal Basis
Account management and verification	Identity, contact	Contractual agreement
Processing deposits and withdrawals	Financial, identity	Contractual agreement
KYC verification and age verification	Identity, date of birth	Legal obligation
Fraud prevention and security	Technical, financial	Legitimate interest
Customer support and complaint resolution	All relevant categories	Contractual agreement
Platform improvement and analytics	Technical, usage	Legitimate interest
Essential service communications	Contact	Contractual agreement
Responsible gaming and risk monitoring	Usage, financial	Legitimate interest / legal obligation
Marketing and promotions (with consent)	Contact, usage	Consent

Marketing Communications: cashsweep1 will only send marketing communications — such as promotional notices, bonus offers and new game updates — to players who have given their explicit consent. You may withdraw this consent at any time through your account settings or by contacting cashsweep1 support.

Legal Basis for Data Processing

Cashsweep1 processes your personal data on the basis of one or more of the following valid legal grounds:

Contractual Agreement: Processing is necessary to fulfil cashsweep1's obligations to you under the Terms & Conditions — including managing your account, processing transactions and providing gaming services.
Legal Obligation: Certain data processing — particularly that relating to identity verification (KYC), anti-money laundering, and regulatory compliance — is mandatory under applicable laws and regulations.
Legitimate Interest: cashsweep1 processes certain data on the basis of legitimate business interests — including fraud prevention, platform security, service improvement, and responsible gaming monitoring — where these do not override your privacy rights.
Consent: For processing not covered by the three bases above — such as marketing communications — cashsweep1 will obtain your explicit consent beforehand. You have the right to withdraw this consent at any time, without prejudice.

Data Sharing and Disclosure to Third Parties

Cashsweep1 does not sell players' personal data. However, in operating the platform, we are required to share certain data with selected third parties under limited and controlled circumstances:

A. Payment Service Providers

Required payment information is shared with the payment gateway providers that process your transactions — including FPX, Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and ShopeePay. This sharing is limited strictly to the information needed to complete each transaction and is governed by strict confidentiality agreements.

B. Game Providers

To provide games from providers such as Pragmatic Play, PG Soft, and Evolution Gaming, minimum session data may be transmitted to the respective provider's servers. This data is used to process game rounds and does not include sensitive financial information.

C. Technical Service Providers

Cashsweep1 works with infrastructure, hosting, analytics, and security service providers that may process data on our behalf. All such providers are bound by data processing agreements that require them to protect your data to the standards we set.

D. Competent Authorities

Cashsweep1 will disclose data when required by law, court order, or a valid request from a competent authority — including law enforcement agencies and regulatory bodies. In such cases, we will disclose only the data required and within the limits permitted by law.

Business Acquisition: In the event cashsweep1 is involved in a merger, acquisition or asset sale, user data may be transferred as part of that transaction. You will be notified in advance by email or via a notice on the website, and given the option to opt out before your data is transferred to the new entity.

Data Security — How We Protect Your Information

Cashsweep1 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or accidental disclosure:

Encryption in Transit: All data transmitted between your device and cashsweep1's servers is encrypted using TLS 1.3 protocol with 256-bit encryption. This means data sent during deposits via DuitNow or withdrawals to Touch 'n Go cannot be intercepted by third parties.
Encrypted Data Storage (At-Rest): Sensitive data stored in the cashsweep1 database — including passwords stored as non-decryptable cryptographic hashes, encrypted MyKad numbers, and payment account information — is protected with database-level encryption.
Internal Access Controls: Access to players' personal data within cashsweep1 is strictly controlled on a need-to-know basis. All access is recorded in audit logs maintained for a defined retention period.
Security Monitoring: An automated monitoring system operates 24 hours a day to detect and alert on suspicious activity, unauthorised login attempts, and other anomalies that may indicate a security breach.
Regular Security Testing: cashsweep1 conducts regular security assessments, penetration testing, and code reviews to identify and address vulnerabilities before they can be exploited.

While we implement robust security measures, no system can guarantee 100% absolute security. In the event of a security incident involving player data, cashsweep1 is committed to notifying affected players within a reasonable timeframe after the incident has been confirmed.

Data Retention Period

Cashsweep1 retains personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. The following is a general guide to retention periods:

Active Account Data: Retained for the duration your account remains active and for a reasonable period following account closure, for the purpose of resolving any disputes that may arise.
Financial Transaction Records: Retained for a minimum of 7 years from the date of the transaction, in line with standard financial record-keeping requirements in Malaysia.
KYC and Identity Verification Records: Retained for a minimum of 5 years after the business relationship ends, in line with applicable anti-money laundering requirements.
Technical and Security Logs: Retained for 12 months for security investigation and technical troubleshooting purposes.
Marketing Data (with consent): Retained until you withdraw consent or request deletion.

When data is no longer needed, it will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

Your Rights as a Data Subject

As a cashsweep1 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact the cashsweep1 support team via live chat or email at support@cashsweep1.best.

Cookies & Tracking Technologies

Cashsweep1 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security and understand how players interact with our services.

What Are Cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to remember information about your visit — such as language preferences, login status, and other settings — so your experience is smoother on subsequent visits.

Cookie Categories	Purpose	Can Be Denied?
Essential Cookies	Required for core platform functionality — login session verification, CSRF security and game session management. Without these cookies, the platform cannot function.	No — required for operations
Analytics Cookies	Helps cashsweep1 understand how players use the platform — including the most visited pages, time spent, and navigation patterns. This data is anonymised and used solely for platform improvement.	Yes — can be declined
Functional Cookies	Remembering user preferences and settings such as display language, game settings, and interface preferences. Improving ease of use without requiring settings to be reconfigured on every login.	Yes — can be declined

You can manage cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the cashsweep1 platform and may prevent you from logging in or using games properly. Instructions for managing cookies can be found in your web browser's help section.

Children's Data & Age Restriction Protection

Cashsweep1 does not accept registrations from individuals under the age of 18 and does not knowingly collect personal data from minors. Our platform applies age verification measures during the registration process, including a requirement to provide a valid date of birth.

If cashsweep1 discovers that personal data of a child under 18 has been collected without proper verification, we will take immediate action to:

Immediate suspension of access to the account in question
Deleting all data associated with that account
Returning any remaining balance in accordance with established procedures

If you suspect that a person under 18 has registered for or used the cashsweep1 platform, please contact us immediately at support@cashsweep1.best. We take every such report seriously and will act promptly.

International Data Transfers

In operating a global platform, cashsweep1 may process or store data on servers located outside Malaysia — primarily through cloud infrastructure providers and international technical services. Where such transfers occur, cashsweep1 ensures that adequate protections are in place, including:

Binding data processing agreements with all third-party processors
Use of internationally recognised standard contractual clauses
Privacy risk assessments prior to any new data transfer to a new jurisdiction
Ongoing monitoring of the data protection standards of providers used

Cashsweep1 does not transfer data to countries or jurisdictions that lack adequate data protection without appropriate additional safeguards in place.

Contact cashsweep1 on Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or how cashsweep1 handles your personal data, please contact us through any of the following channels:

Live Chat: Available 24/7 directly through the cashsweep1 website — the fastest way to get a response.
Email: support@cashsweep1.best — for requests that require written documentation.

Cashsweep1 is committed to responding to all privacy-related enquiries within 30 calendar days. For complex requests or those requiring careful review, we may need additional information to verify your identity before processing the request.

For data rights requests (access, correction, or deletion), please clearly state the type of request and the associated cashsweep1 account in your message. This helps us process your request more quickly and accurately.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated to all active accounts via email or a prominent notice on the website at least 7 days before the changes take effect.

Why Data Privacy Matters for Malaysian Online Casino Players

When you register on any online casino platform, you are automatically entrusting it with sensitive personal information. Your full name, MyKad number for KYC verification, eWallet account number for DuitNow and Touch 'n Go transactions — all of this is data that, if not properly protected, could cause real harm to you.

Cashsweep1 understands that trust is not given automatically. It has to be earned and maintained through consistent action — not just promises written in a document. That is why this Privacy Policy is written with the genuine intention of explaining how we operate, rather than simply satisfying a legal formality.

What Sets cashsweep1 Apart in Data Protection

Many Malaysian players are unaware that they have legal rights over their personal data. cashsweep1 believes players are entitled to know these rights and, more importantly, to exercise them with ease. We provide a direct channel through 24/7 customer support to receive and process data-related requests — not a convoluted system or procedures deliberately designed to be difficult.

On a technical level, the 256-bit SSL encryption we use is not merely a figure that looks reassuring in a marketing brochure. It means that data transmitted when you make a deposit via DuitNow or withdraw winnings to your Touch 'n Go eWallet is protected to the same standard as online banking transactions. Your password is stored as a cryptographic hash that cannot be decrypted — even someone who gains access to the cashsweep1 database would be unable to read your password.

Payment Data and Transaction Privacy at cashsweep1

For online casino players, the most sensitive privacy concern typically involves financial transactions. In Malaysia, many players use their personal e-wallets — the same accounts they use to pay at restaurants, shop on Shopee or transfer money to family — for deposits and withdrawals on online casino platforms. This means transaction privacy is not just about a casino account; it touches the player's entire digital financial ecosystem.

Cashsweep1 takes this responsibility seriously. Your transaction data is not shared with any party beyond what is necessary to complete the transaction itself. We do not provide player lists to any third parties. Transaction records we retain are used exclusively for operational purposes, legal compliance, and dispute resolution — nothing else.

Privacy and Responsible Gaming — An Important Connection

There is one aspect of data use that cashsweep1 wants to be upfront about: we use players' gaming activity data as part of our responsible gambling programme. This means our systems monitor gameplay patterns to identify signs that may indicate a gambling problem — such as a sudden increase in deposit frequency, unusually long gaming sessions or concerning loss patterns.

We use this data not to restrict your play without cause, but to allow us to reach out to players who may need support, recommend available limit-setting tools, or in serious cases, apply necessary protective measures. This is a use of data we believe is justified from both a legitimate interest standpoint and, more importantly, from a moral and social responsibility standpoint. To learn more about the responsible gaming tools cashsweep1 offers, please visit the Responsible Gaming us.

Data Protection During the KYC Process at cashsweep1

The Know Your Customer (KYC) process is one of the most sensitive touchpoints in the relationship between players and an online casino platform. cashsweep1 requires identity verification for legitimate purposes — confirming that players are who they claim to be, preventing the use of false identities, and complying with anti-money laundering requirements. Documents collected during KYC, such as copies of the Malaysian MyKad and bank statements, contain highly sensitive information.

Cashsweep1 stores KYC documents under strictly controlled access. Access to these documents is limited exclusively to trained KYC personnel and is fully recorded in an audit log. Documents submitted through the KYC process are encrypted both in transit and at rest. Once the legally mandated retention period expires, KYC documents are securely deleted using procedures that ensure no data can be recovered.

Cashsweep1 Privacy Policy – Malaysian Player Data Protection